A new colleague of mine after we had worked a 30top party (top is slang for thirty people) had a great observation. Some people are just unhappy with what you do and there's nothing you can do about it. I cant even think about it. It's out of my mind. One person was really mad at us and the rest had a great time.
Training at the restaurant has been a robust challenge for me. I have had exactly two JOBBs in like fifteen years. This is one of them. I love the prospect of it, don't get me wrong. It's going to help me pay my rent and be a kind of place where folks can find me. I can also work on some of my singing rep there.
I took about three tables after the 30top. I had it mostly handled, but made some errors. Came too late to a table to fill their drinks with any decorum. They had to ask... one of my serving pet-peeves. and THEN I woke up last night with the thought,
"NO ICE in the Pepsi!"
I gave a guest ice when they asked for none and forgot.... until it woke me up five hours later. Mom, I also remembered the name of that commedian (Jim Gaffigan). Fortunately those two mistakes were fielded with grace by my guests. OH, and I knocked a couple pieces of pizza off the tray and had to bring out a new pie with two few slices. We comped them a new pizza... I was my second evening to have tables since like, the early 2000's. I know what I want to do. I know what I have to do. I'm just not there yet.
Certainly it is a reflection on me and my capabilities.
But am I ashamed that I'm not the best restaurant server? Well, only somewhat. Only to the extent that I am motivated to be excellent. I am grateful to my colleagues and staff for affording me time to get better. Serving tables should be like performing a role. It must become second nature. ANd it will. There are only just so many buttons to push, only so many times when I get my process and procedure down, only so many people's names to learn.
BelCanto singing is like this. Once you learn a run, you will see that figure in other works and you will automatically know it. You just have to learn it right, or having to RELEARN a figure is like reading the Terms of Service contract every website has.
These tasks, waiting tables, singing BelCanto, tyeing a suture, for you health service people, all take time to learn to do properly. Some people get it immediately and with others, like me, it takes a while. In the end though, I get it. And I'm not saying i just get it, I GET it. I inhabit it.
Until then I rely upon the good-will of friends, colleagues and strangers to have the grace to allow me my mistakes. And if not, I will put that ill-will out of my head and move on. There was nothing for me there anyway.